Effective Date: August 25, 2025
This Privacy Policy describes how Embracing Hearts Home Care (“Company,” “we,” “us,” or “our“) collects, uses, discloses, and protects personal information when you visit embracingheartshomecare.com and any related pages, forms, or features (the “Site“), contact us, subscribe to our communications, or apply for a role. It also explains the privacy rights available to you and how to exercise them.
Not Medical or HIPAA Notice. We provide non‑medical in‑home support services. The Site is for general information and intake communications and is not intended to collect or store Protected Health Information (PHI) subject to HIPAA. If we act as a business associate or otherwise receive PHI from a covered entity, we will handle that information under the applicable agreement and law—not this Policy.
If you do not agree with this Policy, please do not use the Site. By using the Site, you consent to the practices described here.
The types of information we may collect depend on how you interact with us:
We do not intentionally collect sensitive personal information through the Site unless you choose to provide it in a message or upload. Please avoid sharing medical details or other sensitive data online. If we need sensitive information for services, we’ll gather it offline or through a secure, separate process.
We use personal information to:
We may share personal information with:
We do not sell personal information in the traditional sense. Some laws define “sale” or “sharing” to include certain analytics/advertising disclosures. See Your Privacy Rights for opt‑out options where applicable.
We use cookies and similar technologies to keep the Site secure (e.g., spam prevention/CAPTCHA), remember preferences, and understand Site usage. You can usually set your browser to block or delete cookies; certain features may not work without them.
Global/Universal Opt‑Out Signals. Where required by law (e.g., Texas), we honor browser or device‑level privacy signals that indicate a request to opt out of targeted advertising or certain data sales/sharing.
Do Not Track. The Site does not currently respond to “Do Not Track” headers.
Depending on your state of residence, you may have the right to:
We will not discriminate against you for exercising your privacy rights.
How to Exercise Your Rights. Submit a request by emailing info@EmbracingHeartsHomeCare.com with the subject line “Privacy Request” or writing to us at the address below. Please describe the right you wish to exercise and provide sufficient information for us to verify your identity. You may also designate an authorized agent where the law allows. We will confirm receipt and respond within the time required by applicable law. If we deny your request, you may appeal by replying to our decision email with “Appeal” in the subject line.
Texas (TDPSA). Texas residents have rights to access, correct, delete, obtain a copy of data provided to us, and opt out of sale/targeted advertising/profiling. If we maintain a website, we provide a method for submitting requests and honor authorized‑agent opt‑out requests, including via supported browser or device signals.
California (CPRA). California residents have rights to know/access, correct, delete, portability, limit the use/disclosure of sensitive personal information (where applicable), and to opt out of selling or sharing personal information for cross‑context behavioral advertising. California residents also have the right to non‑discrimination for exercising these rights and to receive a “notice at collection.”
Virginia/Colorado/Connecticut/Utah (VCDPA/CPA/CTDPA/UCPA). Residents have similar rights (access, correction, deletion, portability, and opt‑out of targeted advertising/sale, with some differences by state). We will handle requests in accordance with applicable law.
If a state law conflicts with this Policy, the state law controls for residents of that state.
We keep personal information only as long as needed for the purposes in this Policy (for example, to provide services, meet legal obligations, resolve disputes, and enforce agreements), and then delete or de‑identify it in accordance with our retention practices.
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 provided information to us, please contact us so we can delete it.
The Site may link to or integrate third‑party websites, services, or platforms (e.g., applicant portal, forms/CAPTCHA, medical‑alert providers). We do not control third‑party privacy practices. We encourage you to review their privacy policies before providing information to them.
We operate in the United States. If you access the Site from outside the U.S., you understand that your information may be processed in the U.S. where laws may differ from those in your country.
We may update this Policy from time to time. If we make material changes, we will update the Effective Date above and, where required, provide additional notice. Your continued use of the Site after an update means you accept the revised Policy.
Embracing Hearts Home Care
431 Nursery Rd, Ste C700, The Woodlands, TX 77380
Phone: 346‑382‑3837
Email: info@EmbracingHeartsHomeCare.com
Subject line: “Privacy Request” (for privacy rights inquiries)
